Support
Shipping & Delivery
We’re excited to bring your favorite pieces to your doorstep. Review times and fees before you place the order.
01Delivery times
Mandalay
2–3
business days
Other cities
3–7
business days
Rural areas
7–14
business days
02Processing
Orders are processed within 1–2 business days. Delivery may take a little longer during public holidays or busy seasons.
03Shipping fees
Township fee
Up to 3 kg
Set by the region and township you choose. Each extra kilogram is 1,000 Ks.
Free delivery
500,000 Ks
Orders at this amount and up waive the township fee.
Car gate
+5,000 Ks
Available in every region, including Mandalay. Paid first with KBZPay or MMQR, on top of the township fee. Cash on delivery is not available.
04Order cancellation
Contact customer support as soon as possible for any changes. Once an order is processed or shipped, it cannot be canceled.